The DataWarehouse and Business Intelligence systems have the goal of transforming the operational data into business information, enhancing the whole data assets available in the Enterprise.

Business Intelligence, DataWarehousing and DataMining Platforms constitute the infrastructure to support the decision-making processes, allowing the managers to achieve an effective competitive advantage.

The OLAP technologies, in a particular way, provide a multidimensional outline of the informations, based upon the detection of meaningful events in order to deploy the analysis results along the different dimensions identified.

Next to them, the DataMining based technologies allow to infer important informations via the processing of great amounts of data using mathematical and statistical technologies.
The detected correlations between informations can be used for the segmentation of a given set of data with the purpose of operating suitable connections in an Analytical CRM perspective.

The Business Intelligence applications can manage structured data.
A large amount of the Enterprise data, however, are represented as unstructured informations: e-mails, web pages, written documents, images and audio and video recordings.
The knowledge management systems are therefore subdivided into two great areas: the first one that keeps repositories of unstructured data and their management tools; the second one with the datawarehouse, the datamarts and the ETL and BI  components (structured data management).
On top of the two areas is the portal that integrates everything.

In order to have a real 'control of the knowledge' and to help the CRM, our offer addresses technologies like the Enterprise Information Portals and the Knowledge Management Systems.